Aggression & connective communication
How do you deal with intense work pressure and difficult situations, such as aggression?
To mark World Health Day, we look at the impact of aggression and connecting communication in healthcare. How do you deal with intense work pressure and difficult situations such as aggression? And how can connecting communication help build a healthy work culture? Discover insights and practical tools to stay resilient in your job.
Topics we cover:
How do you recognize the underlying causes and signs of aggression, and its impact on employees?
Practical techniques for HR and managers to manage aggression and communicate effectively.
How do you restore trust after an incident?
How do you create a work environment where aggression happens less often?
Concrete cases of situations and solutions, from healthcare among other sectors
PS: this webinar is currently only available in Dutch.
Written by:
Sarah Kintaert
