Aggression & connecting communication

In sign of World Health Day, we reflect on the impact of aggression and connecting communication in healthcare. How do you deal with intense work pressure and difficult situations, such as aggression? And how can connecting communication contribute to a healthy work culture? Discover insights and practical tools to stay resilient in your job.

Topics covered:

✅ How do you recognize the underlying causes and signs of aggression and the impact on employees?

✅ Practical techniques for HR and executives to manage aggression and communicate effectively.

✅ How do you restore trust after an incident?

✅ How do you create a work environment where aggression is less prevalent?

✅ Concrete cases of situations and solutions from healthcare, among others

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More info and and rewatch via here.

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Ps. Currently this webinar is only available in Dutch.

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