Complex and long-term counseling

For employees who are dealing with more severe or long-term challenges, such as bipolar disorder, addiction issues or reintegration after long-term disability.

Get support from BloomUp just like 300 000+ others.

Intensive pathways for those who need more

Some challenges require more than a short course of treatment. Our clinical psychologists and professionals provide long-term, intensive counseling for people dealing with complex issues such as depression, bipolar disorder, trauma or addiction.We build step by step on recovery, reintegration and stability, working closely with the employee and, where necessary, the organization. The goal: sustainable progress, at the pace a person can handle.

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Frequently Asked Questions

How does BloomUp handle more complex challenges?

Do you offer treatment for addictions (drugs, alcohol, gambling) within the EAP+?

BloomUp provides support and coordination for addiction issues.

Intensive treatment is usually provided through specialized care partners, but BloomUp provides a smooth transition, follow-up and aftercare.

In practice, that means:

  • Acute triage and rapid care
    through immediate referral to appropriate care.
  • Tailor-made intensive pathways, in collaboration with specialized professionals. These pathways are set up on a case-by-case basis.
  • Aftercare, monitoring and multidisciplinary coordination between therapist, general practitioner, mental health specialists and social or legal support to ensure reintegration and continued follow-up.

What pathways exist for complex conditions?

Clinical therapy pathways‍

Long-term, customized counseling by licensed clinical psychologists, online or face-to-face. Includes diagnostic intake and regular sessions for topics such as depression, burnout and trauma.

Multidisciplinary care pathways‍

Cooperation and coordination between therapist, general practitioner, mental health specialist and hospital in complex psychological or physical problems.

Addiction and intensive recovery programs‍

Customized pathways for employees with addiction problems, with referral to specialized centers, aftercare and follow-up.

Combined practical support‍

Therapy is supplemented where necessary with legal, administrative or financial counseling by social workers, lawyers or financial consultants. Thus, each employee receives support in all relevant life domains.

Reintegration and work resumption pathways‍

Customized re-programs with a focus on the psychosocial, including executive coaching and digital growth pathways that support sustainable return to work.

Career counseling and professional growth

‍Projectsfocused on self-insight, motivation and sustainable career choices. Employees work with recognized professinoals on topics such as career direction, resilience, leadership, job satisfaction and balance.



BloomUp will never deny an employee assistance because it does not fit within the package. Either a longer-term program will be set up after HR approval, or professionals will help with a referral to outside help.

What does triage and escalation look like for complex cases?

The staff member completes a short matching or self-test, or contacts by phone. Based on the answers and self-test results, the initial triage determines which form of support is most appropriate. This can range from self-help or a digital growth track to a brief 30-minute coaching session or direct therapeutic care.

When there are signs of complexity or increased risk, the file is immediately forwarded to a clinical professional for a comprehensive intake. That professional can make an immediate referral to specialized care, such as a primary care physician, mental health service or hospital, as well as to legal, administrative or financial support and internal assistance such as internal or external prevention services, if necessary.

Throughout the process, BloomUp professionals coordinate the employee's follow-up and growth trajectories. Communication with HR or the employer is only via aggregated and anonymous updates. If additional pathways or add-ons are needed outside the package, these are always coordinated and approved with the customer in advance.

Is there follow-up care and coordination with outside caregivers?

BloomUp provides aftercare and smooth cooperation with external care providers.

We cooperate with general practitioners, mental health specialists, hospitals and local partners such as the external prevention service. Where necessary, we also engage lawyers, social workers or financial coaches to fully support employees.

Our professionals combine conversations with digital growth pathways and customized follow-up. For complex or acute situations, a thorough triage is done, followed by a warm referral to specialized care.

Are complex cases billed separately or fall within existing EAP+ plans?

Most pathways fall within the EAP+ package.

That plan includes a set number of hours for coaching, therapy and standard aftercare. In most cases, this basic care covers what an employee needs.

When the situation is more complex or requires more follow-up, together we consider how best to address it. Think of extra sessions, long-term multidisciplinary processes, on-site interventions or specialized guidance such as smoking cessation or addiction care. In that case, we first coordinate the necessary support and the corresponding budget with HR.

In practice:
Each organization receives a basic bundle within its plan. If additional assistance is needed, we make a customized proposal. BloomUp then provides a transparent quote that HR can approve for start-up.

Example:
An wants to quit smoking and contacts BloomUp. She is matched with an expert in smoking cessation counseling. The employer provides six hours of counseling per year, but the process requires at least eight hours. In this case, both An and her counselor can ask through BloomUp to contact HR and add additional hours to the trajectory.

Do you offer combined support (therapy + legal/administrative help + financial coaching)?

Yes. Our approach combines psychological counseling with practical help in legal, administrative and financial areas.

Employees usually get in touch with BloomUp through our smart matching or early detection. The professional then makes an assessment of the situation and can get started right away with appropriate guidance, such as growth trajectories or assignments between sessions. If there are additional needs, such as legal questions, administrative difficulties or financial concerns, the employee is warmly referred to the appropriate expert.

All that support happens within one integrated offering. Employers have a single point of contact, clear reporting at the aggregate level and the guarantee of fully confidential individual follow-up.

How do you measure outcome/impact in complex pathways?

📊 What we measure

We track usage (number of users, sessions, growth trajectory completions, therapy/coaching sessions), clinical signals (self-test scores, red-flags, face-scans) and aggregated organizational results such as absenteeism and retention, supplemented by NPS and short case studies.

🛠️ How we measure

We combine platform logging and a real-time dashboard with pre/post and periodic early detection, quarterly and annual reports show before/after effects and theme trends, and we provide ad hoc case studies for depth.

🔒 Privacy & action

All data to the employer is aggregated and anonymous; individual case info remains confidential unless explicitly authorized by the employee. Measurement results trigger direct actions (targeted campaigns, growth trajectories or escalation to specialized care).

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Clovis Six

Founder & CEO

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