Aggression & connecting communication

In honor of World Health Day, we’re taking a moment to reflect on the impact of aggression and compassionate communication in healthcare. How do you cope with intense work pressure and difficult situations, such as aggression? And how can compassionate communication contribute to a healthy work culture? Discover insights and practical tips to help you stay resilient in your job.
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Topics covered:

✅ How do you recognize the underlying causes and signs of aggression and the impact on employees?

✅ Practical techniques for HR and executives to manage aggression and communicate effectively.

✅ How do you restore trust after an incident?

✅ How do you create a work environment where aggression is less prevalent?

✅ Concrete cases of situations and solutions from healthcare, among others

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Ps. This webinar is currently only available in Dutch.

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