Question 1

What does it cost?

Accepted Answer

A 50-minute session with a psychologist costs €75 on average. A short 30-minute coaching session costs €37.50 on average. Every psychologist sets their own rate, so you see the exact price before you commit to anything.

If you are a member of CM, you get €20 back per session, or €30 with increased reimbursement. Up to and including age 24 it is 50% of the amount, capped at €35. With Helan it is €10 per session, or €30 up to and including age 24. BloomUp arranges the reimbursement automatically; all you need to provide is your national register number. See what each health fund reimburses.

If your employer provides BloomUp, you pay nothing. Creating an account and answering the questions is free either way.

Question 2

Do I have to book a session straight away?

Accepted Answer

No. You can create your account, answer the questions and look at the proposal without committing to anything. Only once you pick a moment is there an appointment.

Question 3

Who can I speak to?

Accepted Answer

Recognized clinical psychologists. BloomUp works with more than 160 of them, and you are matched with one based on your answers. You can look at the team beforehand on the page about our psychologists .

Question 4

How quickly can I be seen?

Accepted Answer

Once you have answered the questions, we propose a psychologist who suits you straight away. An introduction usually follows within 48 hours, your first session within five days.

Question 5

What if I would rather not speak to a psychologist right away?

Accepted Answer

That is fine. Alongside therapy we also propose coaching and digital Growth Tracks that you work through yourself. If your situation changes, you can still switch to a session later.

Question 6

Who sees what I fill in?

Accepted Answer

You and the psychologist you speak to. BloomUp also processes your answers to match you with the right psychologist, and our support team can see your account details. If you go through your employer, they receive nothing but aggregated and anonymized reporting on how BloomUp is used. Individual follow-up stays confidential. How we store and process your data is set out in our privacy statement .

Question 7

Why do I have to create an account first?

Accepted Answer

Because your answers, your match and your sessions belong to you, not to a browser session that disappears the moment you close the window. With an account you can stop halfway and continue later, view your appointments and follow your progress.

Question 8

Can I switch if the match doesn't click?

Accepted Answer

Of course, no explanation or justification needed. You are free to go through the matching again and book a new introduction.

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